Mystery Shopping

Get comprehensive insights about your dealership’s digital responsiveness!

Our highly-trained mystery shoppers specialize in your marketplace. They act as real buyers who are familiar with and aim to flow with your dealership’s sales processes. You’ll receive data analytics that enable precise and actionable insights into your dealership’s digital operations. Decode customer experiences, identify potential operational inefficiencies, and highlight trends to help you refine strategies and excel in the competitive online landscape.

Choose which type(s) of mystery shopping you want; each shop is $75. Package your mystery shop with a one-hour review call for an additional $520.

Mystery Shop Types:

• Sales Department Internet
• Sales Department Phone
• Service Department Internet
• Service Department Phone
• Website Chad

For each shop, you’ll be asked to provide information on a sales or service department product for the shopper to inquire about.

All prices U.S. Dollars; pricing in CAD available upon request.

Please allow three to seven business days to receive your mystery shopping report.