Agenda

This fast-paced, highly-interactive workshop is delivered over five days via multiple live-online Zoom sessions with several breaks per day.

Here is a closer look at the program.

Pre-Work
Please watch for your confirmation email and refer to the Live-Online learning path for more details on the pre-work.

• Principles: NCM’s general business and success principles for understanding and improving performance and profitability.
  • NCM’s Profit Power^® formulas
  • NCM’s industry-specific Key Expense Ratios
  • One Dollar Empowerment^®,  the scorecard managers and employees can understand
  • How departments can work together to complement and integrate
  • The “real” competitors
• Plateaus: Our business plateaus model for understanding how to size and structure  your business for profitability and productivity.
  • The two most important positions in the business and how to capitalize on them
  • The red, yellow and green flags that tell you when to grow or shrink the business
  • Maps for how to grow, shrink, or stabilize position-by-position for all sizes of businesses

• People: How to understand and work with the four basic human styles.
  • Profile your own personal style and have a booklet to reference when working with others
  • How to recognize the four styles and work more effectively with each of them
  • Psychology of Selling and two other quick reference cards

• Pricing: A proprietary pricing system that harnesses employee commitment.
  • Costline^® pricing
  • Systems for maintaining margins and being competitive at the same time

• Profit Planning: Build easy-to-understand, adaptable profit plans for the company and each department.
  • Why departments have conflict, and how to get them to integrate and work as a team
  • The four key numbers in a department, and how to manage them
  • The five key factors to managing unit prep
  • The 30-minute budget
  • Total company and departmental expense ratio guidelines

• Forward Forecasting & Deviations: NCM’s proprietary forward forecasting system.
  • Proven monthly monitoring system for identifying and managing profit plan deviations
  • Highly accurate forecasting to manage for the future versus comparing to last year

• Inventory: Key inventory management principles and systems for large- and small-ticket inventory.
  • The process for managing unit trade-ins
  • A system for planning and obtaining a high inventory turnover
  • The two flexible systems for planning and ordering unit inventory

• Pay Plans: Key principles and tools to set compensation plans.
  • Costline^® pay plans for sales, service and parts and accessories employees
  • General manager pay plan
  • Booklets outlining pay plans based on correct expense ratios that are win-win for employees and the company

• Cash Flow: How to manage and forecast cash flow in your business.
  • How to create accurate annual and monthly cash flow reports
  • The four main categories of cash flow management
  • How to avoid the mistakes most managers make when trying to project cash flow
  • The three levels of cash flow management, and identifying the best one for your business

• Balance Sheet: How to understand and manage the key items on your Balance Sheet.
  • Discover the Balance Sheet metrics that are the hidden drivers of your business
  • Learn about the key three to four numbers you need to manage on your Balance Sheet, and understand how they affect things ranging from your banking relationships to how you think and act when managing your business

Times:

Each session:  9:30 p.m. to 4:30 p.m. (Central)

Be sure to download Zoom and participate in a test session in advance. Please login at least 5 minutes before the beginning of each session.

FAQ

Who should attend this workshop?

• Business owners or general managers
• Controllers or accounting people
• Department managers
• Key employees

Do you offer additional support?
Attendees may opt to receive a review and analysis of their financial statements. Submit your last year-end statement using via our online learning management system when completing your course pre-work.

Each participant will be shipped a full set of materials that includes the tools, processes, tips and forms needed for implementation and reference. You’ll also receive access to our help desk via email or toll-free phone for help with any questions you have when implementing what you’ve learned.

Session Times

• Monday through Friday: Live-online sessions with multiple breaks and approximately 30- to 45-minutes for lunch.
• Central Time:  9:30 a.m. to 4:30 p.m. approximately.
• Homework:  Plan to spend approximately 30 to 60 minutes each day completing self-paced application activities.
• Please participate in a Zoom connection test session, and also plan to login 5-10 minutes early each day.

How much does this workshop cost?
First attendee:  $3,395
Second attendee from same company within one year:  $3,295
Third and additional attendees:  $3,195 each